Order management software for engraving and laser shops
Coordinate materials, the machine queue, and bespoke artwork approvals per job — without lost briefs or guesswork about what's been signed off.
Where engraving jobs lose time
- Bespoke briefs and personalisation details get buried in email threads.
- The machine queue lives in someone's head, not on a screen the team shares.
- Names, dates, and engraving text get re-typed and occasionally mistyped.
- Artwork approvals are informal, so mistakes become reworks at your cost.
- Lots of small jobs are hard to track from enquiry to collection.
Built for the way Engraving & laser actually flows
Per-job quoting
Quote by item, material, and personalisation from a reusable catalog. Totals calculate as you type, and an approved quote becomes a job in one click.
Briefs & personalisation on the job
Engraving text, names, dates, and material specs live on the order as line-item details and notes, so the bench works from the brief — not a forwarded email.
Artwork & proof sign-off
Attach proofs, upload revisions instead of overwriting, and capture a timestamped customer approval before the laser runs.
Machine-queue board
An eight-stage production board shows what's queued, on the machine, and ready for collection — with due dates so rush jobs surface first.
Portal, payments & invoicing
Customers approve and pay securely through their portal; the invoice is raised automatically at dispatch, and payment status stays in one place.
From quote to payment, in one place
- 01
Quote
- 02
Approve
- 03
Engrave
- 04
Ship
- 05
Get paid
No hand-offs between tools, no re-keying, and no “which spreadsheet has the latest?” See everything damantra does.
Questions from Engraving & laser shops
Can I keep engraving text and personalisation on the order?
Yes. Names, dates, engraving text, and material specs live on the order and its line items, so the bench works straight from the brief instead of a forwarded email.
How do customers approve bespoke artwork?
Upload the proof to the job and request approval. The customer signs off in their portal, with a timestamped record — so a mistyped name is caught before the laser runs, not after.
Can I see what's on the machine and what's queued?
Yes. The production board shows every job by stage — queued, in production, and ready — with due dates so rush work surfaces first.
Does it work for lots of small jobs?
Yes. Quote, order, approve, and invoice flow quickly for small-ticket work, and the dashboard surfaces anything that needs attention so nothing slips between the cracks.
How do customers pay for custom work?
Customers pay securely online from their portal before production starts. The invoice is raised automatically at dispatch, with payment status visible on the order and in the customer's portal.
Run your Engraving & laser shop on one calm system
Start a free trial and run a real job through it, or see it on your own work first.